Based on a clear client brief, our consultants gather process and activity data through interview, observation and research.

• quantifies savings and workload information so you  can use it easily
• highlights and prioritises key, high value inefficiencies in current practice
• provides highly detailed action items to guide implementation to improve efficiency
• provides evidence of consultation and fair process
• provides recommendations for implementation.

At the end of the project all analysed data, benchmarking information and developed models are given to you for future use in management decision-making and forecasting.

These are designed to be short, focused, no-nonsense reviews with very quick turnaround times.

The internal consulting team option delivers high ongoing impact at low cost.

It involves selecting and training internal consultants, an ‘apprenticeship’ program, and review sessions for each internal consultant.

This approach delivers substantial knowledge transfer and skills development within your agency, can provide new motivation for high achievers, and contribute to ongoing productivity savings.

Aragon Gray has a track record of taking high potential public sector employees and creating effective internal consulting teams. Training includes introductions to productivity methods as well as key internal consulting and influencing skills.

All productivity and process improvement requires you understand your processes. Clear documentation, whether it is process mapping or procedure writing, is a central part of that understanding.

Good documentation is a starting point for a range of benefits, including productivity improvement, training, risk management, quality, succession planning, compliance and automation.

With years of experience in paper and online documentation, AG's analysis and writing team can develop documentation with a minimum of fuss.