Aragon Gray is a boutique management consultancy, drawing on the more than 30 years of experience of its two principals and the extensive experience of the AG team.

Since 1993 Aragon Gray has undertaken more than 200 consultancy projects in the public and private sectors. While specialising in productivity and process improvement, we have a substantial portfolio of coaching, IT, PMO, risk, training, quality and strategy projects.

Since 2006 Aragon Gray has specialised in public sector productivity improvement.

The company is based in Newtown in Sydney Australia.

Principal: Cindy Tonkin

Cindy has been a consultant since 1986 when she began working with Andersen Consulting (now Accenture). After stints in major productivity consultancies, she started Aragon Gray in 1993 and has had continuous work in productivity, process, strategy and executive advising since then.

Cindy has 18 years experience helping businesses improve. She is a well known speaker, author, trainer and executive coach. Her qualifications are not just in the hard process of how and where to improve, but also in the softer skills of how to change make more human, and how to get it to stick. She manages Aragon Gray’s business improvement jobs, overseeing all information gathering and analysis, and developing all inferences and change recommendations.

She has published more than 10 books on aspects of consulting (two published by Allen & Unwin) including The Australian Consultants’ Guide. She has a B.A Honours degree and Masters from the University of Paris VIII.

Principal: James Falk

After a varied career in research and policy (including roles in Health and Treasury) James has consulted extensively in process and productivity improvement. This has included process change for SAP, CRM and other system installations, risk management and PMO projects in major corporates and public sector agencies. He has also owned and managed a business communications consultancy delivering a wide range of corporate documentation and marketing materials.

James has a B.Ec, B.A, M AppFin and is currently completing a Masters in Economics.