Links
Process and Productivity - General
American Society for Quality - training in Six Sigma and quality
12Manage.com - summaries of every management concept you can think of
Business Process Management - introduction to second generation workflows
BPM.Com - Business Process Management software news
BPR articles - Business Process Reengineering approach
Business Process Modeling Notation - common notation for IT-based process modelling
Business Process Modeling Forum - more on technical process modelling
Public Sector News
Public Sector Organisations
Institute of Public Administration Australia
Public Sector Research and Reform
National Center for Public Performance - Rutgers University
Public Performance Measurement and Reporting Network - registration required
NSW Better Regulation Office
